Why Hershey

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom.

Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.

Job Overview

This role supervises food quality and safety activities to ensure products meet internal standards, regulatory requirements, and consumer expectations. The role leads frontline teams executing quality control, food safety monitoring, and compliance activities within a defined operational area. Scope focuses on daily execution, issue resolution, and consistent application of food quality and safety standards to protect consumers and the business.

Accountabilities

1. Food Quality and Safety Execution Oversight Supervises daily food quality and safety activities across assigned operations. Ensures quality checks, monitoring, and documentation are completed accurately and on schedule. Addresses routine quality or safety issues to maintain compliance and product integrity.
2. Compliance Monitoring and Issue Resolution Monitors adherence to food safety regulations, internal standards, and procedures. Investigates quality or food safety deviations to identify root causes within defined processes. Implements corrective actions and escalates issues that require additional review or authority.
3. Team Supervision and Work Coordination Supervises frontline quality and safety employees executing inspections, testing,



and monitoring activities. Assigns work, sets priorities, and provides guidance to ensure consistent execution. Supports employee development through coaching and on the job instruction.
4. Documentation and Audit Support Ensures accurate completion and maintenance of quality and food safety records. Prepares documentation required for audits, inspections, and regulatory reviews. Supports audit activities by coordinating responses and corrective actions within the assigned area.
5. Continuous Improvement and Risk Awareness Identifies recurring quality or food safety issues and trends within operations. Supports improvement initiatives to strengthen controls, processes, and compliance. Promotes awareness of food safety risks and reinforces adherence to established standards.

Minimum Education & Requirements

1+ years The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.

You can request an accommodation via phone or email.

To request an accommodation via phone, please call +1 (phone hidden) and leave a voicemail with your contact information. You may also email a request for accommodation to [email protected]. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

📌 Sr Supervisor Microbiology lab (Nuevo León)
🏢 The Hershey
📍 Nuevo León