Bilingual Real-Time Scheduling & Staffing Analyst (México)

Bilingual Real-Time Scheduling & Staffing Analyst (México)

04 sep
|
Concentrix
|
México

04 sep

Concentrix

México

Concentrix is seeking a Sr.
Representative, Real Time Management - Bilingüal to oversee intraday staffing within a call center.
You will ensure accurate schedules, monitor volumes, and escalate issues to maintain client expectations and scheduling standards.The role emphasizes data-driven reporting, attention to scheduling details, and proactive communication with agents and the command center.
English proficiency (B2) and Excel expertise are required.
#J-*****-Ljbffr

📌 Bilingual Real-Time Scheduling & Staffing Analyst (México)
🏢 Concentrix
📍 México

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