Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a integral network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of an Order Management Analyst at Coupa: As a Business Operations Analyst, you will work with a global team to review, update, analyze, and correct all closed/won Salesforce opportunities on a daily basis.

The Order

Management team assumes ownership of each opportunity following order form negotiation, processing the final document for execution and ensuring all relevant fields are updated on the Salesforce record within 24 hours, in accordance with a defined runbook. This includes conducting precise entitlement analysis and coordinating with the Revenue and FP&A; teams to support accurate revenue recognition and financial planning. They will be equipped to support the CVM and Sales teams with contract and entitlement inquiries, while ensuring the ongoing integrity and accuracy of our global customer entitlement records.





Support order management team with Salesforce operations including but not limited to opportunity auditing, contract documentation, and CPQ data management Ensure proper revenue documentation is obtained and attached for all closed / won Salesforce opportunities in a timely manner Support and analyze acquisition / integrations for provisioning, CPQ / entitlement tracking, and overall order management process Partner with internal stakeholders and business application team on future improvements for back-office operations and reporting processes Support "ad-hoc" operations related projects and analysis as deemed necessary by supporting manager / operations team Maintain contract and subscriptions records for all active customer accounts ensuring accuracy and completeness 4+ years experience in business operations or financial analysis Experience with standard software tools (Office, Google Suite, Salesforce, etc). Emphasis on Microsoft Excel Hands-on: willingness to roll up your sleeves on all projects regardless of scope. Salesforce - Proficient user Microsoft Excel – Expert user Google Mail – Proficient user Investigative – ability to quickly and accurately research unknown accounts,



using context clues and information available online to identify accurate account details Perpetual – capability to work on a repetitive task for a long period of time without compromising quality of work Global Well-Being Perks (For All Employees Globally) Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .

Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .

Business Travel Protection: Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel . In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. By submitting your application, you acknowledge that you have read Coupa's Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. If you would like more information about how your data is processed, please contact us.

📌 Technology Business Management Analyst (Mérida)
🏢 Coupa Software
📍 Mérida