Job Requirements Bachelor's Degree in computer science or related field or equivalent experience. English advanced This position operates out of Leon, Mexico. On-site preferred, hybrid acceptable. 5+ years of relevant Oracle E-Business Suite experience, including R12. 5+ years relevant Oracle APEX experience. 5+ years of direct support of application end-users in a corporate environment. Knowledge of Oracle EBS R12, including full life-cycle implementation experience, configuration and administration of the application. Experience with Oracle EBS SCM Modules: Purchasing, Inventory and Order Management, Finance desirable. Preferred: manufacturing experience, particularly in textile and automotive assembly sectors. This position operates out of Leon, Mexico. On-site preferred, hybrid acceptable Desired Qualifications Knowledge of Power Apps and AI Solutions desirable. Responsibilities Implementing and customizing Oracle EBS and Apex applications to meet business requirements. Creating PL/SQL packages, procedures, and functions based on business requirements. Developing and maintaining BI Publisher/XML Publisher reports and optimizing SQL performance. Implementing and customizing Oracle EBS and Apex applications to meet business requirements.



Solve internal customer issues using methodical troubleshooting based on mid and expert knowledge of Oracle EBS applications functionality and technology. Work closely with users to understand their needs, support business change, and deliver a consistently high-quality customer experience. Provide remote-based functional support & training for multiple EBS modules, globally. Support client customizations, sharing implementation and best practices advice. Develop application break fixes and workarounds for critical product defects. Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity. Develop upon legacy reporting and set a new framework in place to retire obsolete technology and reports. Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the user experience. Skills Trouble-shooting skills and tenacity in problem solving. Passionate focus on customer support and the ability to build long term, successful working relationships with users. Excellent interpersonal, presentation and communication skills - verbal & written in English/Spanish. Attention to detail and the ability to learn quickly. Ability to work calmly and professionally in high pressure situations. #J-18808-Ljbffr

📌 Oracle ebs apex support analyst (León)
🏢 Hope Global México
📍 León