Serve as the primary point of contact throughout the project and delivery lifecycle
Conduct discovery sessions, workshops, and interviews to elicit, document, and validate business and technical requirements
Translate client needs into functional specifications, user stories, and acceptance criteria
Manage client expectations by communicating scope, timelines, constraints, and trade-offs
Collaborate with developers, architects, and QA engineers to ensure requirements are understood and feasible
Participate in sprint planning, backlog grooming, stand‑ups, and Agile ceremonies as the client representative
Identify scope creep, technical blockers, and dependency risks and propose solutions
Configure E2M2M® platform modules to meet client specifications
Develop and execute test plans, test cases, and UAT scripts
Coordinate UAT sessions, capture feedback, and drive issue resolution
Validate delivered functionality against documented requirements before client sign‑off
Maintain defect logs and track issues through closure
Coordinate release readiness, client communications, training materials, and go‑live checklists
Support deployments and monitor post‑release stability
Document release notes, configuration guides, and end‑user documentation
Conduct post‑release reviews with clients and capture lessons learned
Collaborate with offshore teams across multiple time zones using overlap windows and asynchronous workflows
Travel 25–35% to client sites, project locations, and occasional internal team meetings
Requirements 5+ years of experience in a Business Analyst, Technical BA,



or Product Analyst role within a SaaS, enterprise software, or technology services environment
Proven ability to manage client relationships and translate business needs into actionable technical requirements
Experience working within Agile/Scrum delivery frameworks
Proficiency in writing user stories, BRDs, process flows, functional specifications, and SQL
Understanding of API integrations and cloud‑based data structures is a plus
Hands‑on experience with UAT coordination and test case development
Comfortable working with APIs, data workflows, and configurable software platforms; low‑code/no‑code experience is a plus
Strong working knowledge of Jira, Confluence, Figma, Postman, or similar
Ability to explain technical constraints to non‑technical clients and business goals and technical requirements to developers
Ability to accommodate morning/evening syncs with offshore teams
Excellent communication and stakeholder management skills across technical and non‑technical audiences
Familiarity with field operations, construction management, oil & gas, utilities, or infrastructure industries is preferred
Experience with BI/analytics tools and dashboard configuration is preferred




Exposure to geolocation data, mobile‑first platforms, or offline‑capable applications is preferred
CBAP, PMI‑PBA, or Agile/Scrum certification is preferred
Local candidates only
Core Competencies Demonstrates expertise in managing client relationships and translating business needs into actionable technical requirements, with a strong focus on Agile methodologies and UAT coordination. Proficient in writing user stories, functional specifications, and utilizing tools like Jira and Confluence to facilitate project delivery.
Highest‑signal resume keywords 5+ Years Experience In Business Analyst Role
Agile/Scrum Delivery Frameworks
User Story Writing And Functional Specifications
UAT Coordination And Test Case Development
Jira And Confluence Proficiency
ATS Optimization Keywords Hard Skills User Story Writing
Functional Specifications
SQL
API Integrations
Test Case Development
UAT Coordination
Data Workflows
Low‑Code/No‑Code Experience
Business Requirements Documents (BRDs)
Process Flows
Soft Skills Excellent Communication Skills
Stakeholder Management
Client Relationship Management
Problem‑Solving
Collaboration
Certifications & Qualifications CBAP
PMI-PBA
Agile/Scrum Certification
Industry Keywords SaaS
Enterprise Software
Technology Services
Field Operations
Construction Management
Oil & Gas
Utilities
Infrastructure
Tools & Technologies Jira
Confluence
Figma
Postman
BI Tools
Analytics Tools

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📌 Technical Business/Product Analyst (Centro-Norte)
🏢 Jobtailor
📍 Centro-Norte