Key Responsibilities Quality Management & Compliance

Lead the development, implementation, and maintenance of quality systems and procedures.

Ensure compliance with customer requirements, regulatory standards, and quality management systems such as ISO 9001 and IATF 16949.

Create and maintain quality documentation, including PFMEAs, Control Plans, Process Flow Diagrams, SPC plans, and work instructions.

Conduct internal, process, product, and supplier audits.

Problem Solving & Corrective Actions

Lead complex root cause investigations using 8D, 5 Why, Fishbone Diagram, Fault Tree Analysis, and statistical methods.

Drive corrective and preventive actions (CAPA) to closure and verify effectiveness.

Analyze quality trends, warranty claims, customer complaints, and manufacturing defects to identify systemic issues.

Customer Quality

Act as the primary quality contact for customers regarding quality concerns and corrective actions.

Lead customer complaint investigations and response activities.

Participate in customer audits, reviews, and business meetings.

Ensure timely completion of customer-required quality documentation and reporting.

Manufacturing & Process Improvement

Monitor process capability and product performance using SPC and other statistical tools.

Lead continuous improvement projects focused on reducing defects, waste, and cost of poor quality.

Support new product launches by leading APQP, PPAP, validation, and process qualification activities.

Collaborate with manufacturing, engineering, and operations teams to improve process performance.

Supplier Quality

Support supplier qualification, development, and performance improvement initiatives.

Lead investigations of supplier quality issues and implement corrective actions.





Review supplier PPAP submissions and quality documentation.

Leadership & Mentoring

Provide technical guidance and mentoring to Quality Engineers and Quality Technicians.

Lead cross-functional teams in quality improvement initiatives.

Develop and track quality KPIs and present performance metrics to management.

Promote a culture of quality and continuous improvement throughout the organization.

Required Qualifications

Bachelor's degree in Engineering, Industrial Engineering, Manufacturing Engineering, Quality Engineering, or a related field.

5-8+ years of quality engineering experience in a manufacturing environment.

Strong knowledge of quality tools and methodologies.

Experience with customer and supplier quality management.

Proficiency in statistical analysis and data-driven decision making.

Strong project management and leadership skills.

Excellent written and verbal communication skills.

Preferred Qualifications

ASQ Certified Quality Engineer (CQE).

Six Sigma Green Belt or Black Belt certification.

Certified Lead Auditor (ISO 9001/IATF 16949).

Experience in automotive, aerospace, electronics, medical device, or high-volume manufacturing environments.

Experience with Minitab, Power BI, SAP, IQMS, or quality management software.

Technical Skills

APQP

PPAP

PFMEA

Control Plans

SPC

MSA

GD&T;

Root Cause Analysis

Lean Manufacturing

Six Sigma

Problem Solving (8D, A3, DMAIC)

Risk Assessment

Data Analytics & Reporting

Key Performance Indicators (KPIs)

Customer PPM Reduction

Internal Scrap and Rework Reduction

First Pass Yield (FPY)

Cost of Poor Quality (COPQ)

Audit Findings Closure Rate

Corrective Action Effectiveness

Supplier Defect Rate

Customer Complaint Resolution

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📌 Sr Quality Engineer Transformer/ Harness - 1st Shift (Centro Cívico)
🏢 Vertiv
📍 Centro Cívico