Job Description Summary The principal role of the Order Fulfillment Specialist is to manage shipment, processes, and documentation for outbound orders. Ensuring that internal customers’ needs are met, and that company policies and international trade compliance regulations are adhered to.
Job Description Key responsibilities include: Coordinate efforts within the supply chain to comply with customer expectations
Identify Root Cause Corrective Actions for OTD/SCOT missed and follow up actions plans accordingly.
Communicate to product and region leader’s status of BOP backlog providing recovery plans and shipping schedules.
Coordinating and communicating shipment delivery requirements with freight forwarders
Primary contact for integral affiliates in reference to the logistics process
Releasing all International orders from distribution and manufacturing to freight forwarders
Completing all required export documentation
Responsible for timely, accurate and complete record keeping
Ensuring all processes and documentation are in accordance with GEHC & Export compliance requirements
Lead service / cost optimization projects
Using OTM (Oracle Transportation Management) and logistics expertise to utilize the optimum mode of transport for shipments
Use My Orders as the daily communication tool with customers.
Position may or may not manage employees
Quality Expectations Complete all planned Quality & Compliance training within the defined deadlines




Identify and report any quality or compliance concerns and support corrective actions.
Qualifications Bachelor’s Degree, and 2 years export operations experience, or order management of freight forwarder operations experience
Ability to work in a cross-functional, global team environment
Interpersonal skills
Proficient in Microsoft Office, i.e. Excel, Power Point, and Word
Efficient communication in English and Spanish
Bachelor’s Degree in Logistics, Materials or Supply Chain Management
Minimum of 3 years of operational logistics, import / export and / or customs expertise.
Solid communication and analytical skills, including experience with communicating with others from different countries and cultures.
Ability to energize, develop, and build rapport at all levels within the organization
Proven ability to execute, multi-task, and deliver on commitments.
Experience working in a compliant supply chain
Six Sigma Green Belt certified.
Oracle order management experience.
Additional Information Relocation Assistance Provided: No
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📌 Order Fulfillment Specialist (Ciudad Juárez)
🏢 I10508 Critikon de Mexico, de C.V.
📍 Ciudad Juárez