The Ops Support Specialist 4 The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed
Conduct basic analysis and research as well as workflow management
Support an expansive array of products and services
Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications 1-3 years of relevant experience
Experience working in a business office or operational environment




Proficient computer and math skills with a focus on complex databases and spreadsheets
Demonstrates technical and administrative expertise
Consistently demonstrates attention to detail
Demonstrated knowledge of activities, policies, and procedures of a basic work area
Education High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Funciones Actividades Operativas Revision de Documentacion digital del área Pyme/ Empresarial
Revisar que la documentacion cumpla con los lineamientos y politicas establecidos
Dar de alta los servicios requeridos en sistema de clientes del área Pyme/ Empresarial
Actividades de captura en sistema
Requisitos Experiencia en captura de datos y validacion de documentos.
Conocimiento en captura de datos en excel y cruces de informacion.
Conocimientos en captura de cheques/ contratos/ solicitudes
Experiencia en manejo de datos
Zona de trabajo Tecno Parque/ Azcapotzalco
Horarios son de 8 am a 5 pm o 9 a 6 o 11 am - 8 pm se asignan los horarios de acuerdo a la logística del trabajo
Job Family Group: Operations - Core
Job Family: Operations Support
Time Type: Full time
Most Relevant Skills Please see the requirements listed above.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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📌 Banamex: Analista de Captura y Validación de Datos PYME. (Ciudad de México)
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