Industry/Sector
Not Applicable

Specialism
Operations Strategy

Management Level
Manager

Job Description & Summary
At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance.

In operations strategy at PwC, you will specialise in developing and implementing strategic plans to optimise operational efficiency and drive business growth. You will analyse data, identify opportunities for improvement, and collaborate with cross-functional teams to enhance processes and achieve organisational objectives.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Analyse and identify the linkages and interactions between the component parts of an entire system.

Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

Develop skills outside your comfort zone, and encourage others to do the same.





Effectively mentor others.

Use the review of work as an opportunity to deepen the expertise of team members.

Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm’s code of conduct, and independence requirements.

The Functions Strategy team works with clients across industries supporting engagements

Developing enterprise & functional strategy (operating model, supply chain, manufacturing & service operations) in partnership with C-suite executives

Conducting operational due diligence to assess process and technology landscapes and create POVs

Advising clients on transformation—operating model redesign, network optimization, S&OP;/planning, logistics, inventory, sourcing & procurement

Developing future-state strategies for Operations-driven digital transformation (analytics, automation, GenAI)

Plan & lead projects / workstreams

Convert problem statements into plans, estimates, and storyline

Own project deliverables, manage scope, schedule and timelines

Teaming & quality

Review outputs, provide feedback, and align with stakeholders

Innovation & growth

Develop reusable collateral including templates, frameworks, GenAI agents, etc.

Support proposals and pursuits

Core responsibilities of Manager would entail (but not limited to)





Plan and run workstreams from diagnostic to roadmap; manage scope,
schedule, budget, and risks

Coach a 6–10 person pod; set expectations, review outputs, and give
actionable feedback

Translate US team expectations into structured tasks; align stakeholders
across time zones

Build analytical models and storylines that quantify impact (cost, service,
resilience) and support decisions

Reuse/enhance firm frameworks and templates; ensure quality and
compliance

Collaborate closely with India and US teams; drive consistent ways of working

Contribute to proposals and pursuits; pilot automation/GenAI to improve
delivery

Knowledge Preferred:

Candidates are expected to demonstrate foundational knowledge in one or more areas

of technology, along with strong analytical skills to effectively understand and address

client needs:

Must-have skills

Led multi-workstream

delivery in ops/supply

chain/transformation

Strong problem solving and

analytics; connecting process,

data, and business value

Coaching analysts/associates;

raising deliverable quality

Clear written and verbal

communication; confident

facilitation

Build data-driven business

cases and value-tracking plans

Good to have skills

Exposure to op model design, S&OP;/planning, logistics, inventory, manufacturing, sourcing

Excel/Slides; familiarity with SQL/Python or BI tools

GenAI/automation to speed analysis and drafting

Contributions to proposals, thought leadership, accelerators

Eligibility Criteria

Bachelor’s; MBA preferred

7–10 years total experience with 2-4 years in operations/supply chain strategy

or performance improvement; 1–3 years leading consulting teams

Demonstrated success leading analysts/associates and managing

multi-functional clients to outcomes

Travel Requirements
Up to 20%

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