Education Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
Master's degree in Technology, Business Administration, or a related field is advantageous.
Experience 8–10 years of experience in Application Reliability, Infrastructure Reliability, Site Reliability Engineering, Enterprise Production Support, or Retail Technology.
Experience leading engineering teams and driving operational excellence within enterprise environments.
Retail Technology Platforms Oracle Retail Suite (Xstore, Xoffice, ORCE, Xenvironment, MPOS)
Store Infrastructure
POS Hardware
Inventory Management
RFID (Nedap)
Omnichannel
Store Operations
Enterprise Platforms & Infrastructure APIs
Middleware
Enterprise Integrations
Oracle Database
SQL Server
Windows
Linux
Microsoft 365
Azure




Endpoint Management (Intune, Workspace ONE, SCCM)
Networking
Reliability Engineering Incident
Problem
Major Incident
Change & Release Management
Service Transition
Production Readiness
SRE
Capacity Planning
Disaster Recovery
Business Continuity
Observability & Automation New Relic
APM
Infrastructure Monitoring
Operational Dashboards
Python
PowerShell
GitHub
CI/CD
AI Operations
Copilot
Agentic AI
AIOps
Governance & Operational Excellence ITIL
Security
Audit
SOX
Risk Management
Vendor Management
Knowledge Management
Operational Governance

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📌 Systems Reliability Engineer - Lead Engineer (Nezahualcóyotl)
🏢 Talent Solutions ManpowerGroup
📍 Nezahualcóyotl