PayJoy is seeking a results-driven leader to manage Global Warranties and standardize processes to scale warranties across regions. You will lead a team of 5+ supervisors, analysts and BPOs, implement continuous improvement methodologies, and align operations with CX and P&L; goals.
The idóneo candidate has a Bachelor's degree in business, engineering, finance, or product management; MBA is preferred; Lean Six Sigma certifications; experience in Banking, NeoBanking or Fintech; and English at C1.
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📌 Global Warranties & CX Improvement Lead (México)
🏢 PayJoy
📍 México