Client Support: Whether through email, chat, phone IT Support Client respond to a client questions and provide accurate solutions.

Troubleshooting: Diagnose and solve various problems clients experience, offering solutions or escalating them to the appropriate department when necessary.

Customer Education: guide clients on how to use products effectively, making sure they understand the features and benefits.

Process Improvement: Recommend process improvements and contribute to the development of new support policies and procedures.

Documentation: Specialists keep records of clients interactions and transactions, noting details of inquiries, complaints, and feedback, as well as actions taken.

- Experiencia con atención al cliente
- Flexibilidad de horarios
- Ingles conversacional 70%
- Carrera afín.
- Conocimientos de IT.
- Uso de Softwares
- Cableado y conocimiento de red
- Atención a áreas administrativas y operativas
- Conocimiento de limpieza de computadoras

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📌 Soporte al Cliente IT (Tijuana)
🏢 Encore Aerospace México, de C.V. (A Boeing Company
📍 Tijuana