AlertMedia is seeking a Customer Success Specialist to manage relationships with SMB customers and drive product adoption. You will partner with Support, Marketing, and Sales to support health, retention, and growth across your accounts.
The role requires 2+ years in customer success or account management in a SaaS/tech environment, with Salesforce or HubSpot experience and bilingual English/Spanish. Hybrid work in Mexico City is available, with sponsorship not provided.
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📌 Hybrid Customer Success Architect — SMB Adoption & Renewal (Ciudad de México)
🏢 Embedded Shishya
📍 Ciudad de México
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