04 sep
|
Redial Bpo
|
Tijuana
04 sep
Redial Bpo
Tijuana
Redial BPO in Mexico is seeking a Quality and Assurance Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. The role is idóneo for a detail-oriented professional with experience in a BPO or contact center environment.
Responsibilities include monitoring customer interactions with QA scorecards, coaching for performance improvement, ensuring compliance with standards, and collaborating with Operations and
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📌 Call Center QA Analyst - Insightful Performance Coach (Tijuana)
🏢 Redial Bpo
📍 Tijuana