Description
Operations Manager – Property ManagementFull-Time | Remote | EST Hours
Location:LATAM | Supporting Miami & Orlando, Florida
About the RoleAt Pavago, one of our clients is hiring an experiencedOperations Managerto lead day-to-day operations for a growing U. S.
-based residential property management company.
This is a senior, hands-on leadership role —not a training or entry-level management position.
You'll lead a six-person team across leasing, operations, maintenance coordination, and business development while ensuring properties, people, and processes perform consistently.
We're looking for someone with proven property management experience who canlead teams, manage owner relationships, drive accountability, and make decisions independently.
What You'll OwnProperty Management OperationsOverseeleasing, vacancies, unit turns, renewals, and rental increases
Manage maintenance coordination and vendor performance
Monitor rent collections, delinquencies, and eviction processes
Ensure property inspections and operational deadlines are completed on time
Maintain strong operational performance acrossMiami and Orlando portfolios
Team Leadership & AccountabilityLead and manage a team of6 employees
Establish KPIs, expectations, and performance standards
Hold team members accountable for results and deadlines
Conduct coaching and performance reviews
Remove operational roadblocks and improve team execution
Property Owner & Client RelationsServe as a key point of contact for property owners
Provide proactive portfolio and operational updates
Handle escalations professionally and confidently
Maintain strong owner relationships and support client retention
Performance & Process ImprovementMonitor portfolio and operational KPIs
Identify inefficiencies and improve workflows
Ensure consistent processes across markets




Partner with leadership on growth and operational initiatives
What We're Looking For5+ years of property management experience
2+ years managing teamswithin a property management company
Hands-on experience with:
Leasing & vacancy management
Unit turns
Maintenance coordination
Rent collections
Lease renewals
Evictions
Owner relations
Experience working directly with property owners
Experience leading remote teams
Fluent English and Spanish
Strong leadership, accountability, and decision-making skills
Comfortable managing multiple priorities in a fast-paced environment
Availability duringU.
S. EST business hours
Strongly PreferredResidential property management experience
Multi-market operations experience
Buildium
Quick Books What Success Looks LikeStrong team accountability and execution
Reduced vacancies and efficient unit turns
Timely collections, renewals, inspections, and maintenance
High owner satisfaction and retention
Reliable performance across Miami and Orlando
Clear KPIs and operational visibility
Fewer escalations through proactive problem-solving
Why Join?
Fully remote leadership opportunity
Significant ownership and autonomy
Direct impact on a growing property management business
Opportunity to lead and develop a high-performing team
Ability to improve systems, processes, and portfolio performance
Long-term leadership growth potential
Interview ProcessApplication Review
Spark Hire Intro Video
Property Management Operations Assessment
Client Interview
Offer & Onboarding
What Happens After You ApplyQualified applicants will receive aSpark Hire invitationto complete a short Intro Video.
This allows the hiring team to learn more about yourproperty management experience, leadership background, English/Spanish communication, and experience managing teams and property owners.
Please check your inbox and spam/junk folder for the invitation.
Apply NowIf you have proven experience

📌 Operations Manager | Property Management Lead (Culiacán Rosales)
🏢 Pavago
📍 Culiacán Rosales