03 sep
|
Scale Army Careers
|
Cancún
03 sep
Scale Army Careers
Cancún
This role is open to candidates based in LATAM, Africa, and Eastern Europe.
Please note that as this role supports U. S.
-based clients, candidates must be available to work during U. S. business hours aligned with the client's time zone.Our client is an innovative travel platform transforming how travelers plan and book trips.
They specialize in personalized travel solutions, connecting clients with exclusive options, seamless booking experiences, and expert recommendations tailored to individual preferences, with a strong focus on memorable, high-quality travel experiences.Location
Fully Remote | M-F 8 AM - 4 PM / 12 PM - 10 PMRole Overview
The Luxury Travel Advisor will assist clients in booking trips and creating customized itineraries that meet their travel needs.
Using the company's platform, this role manages travel arrangements, communicates primarily via Whats App, and ensures every detail of the booking process is handled with care, while building lasting client relationships and recommending personalized travel experiences.Key Responsibilities
Booking & Travel ArrangementsBook travel trips, accommodations, and activities using the company's booking platformBuild detailed, tailored itineraries based on client preferences and needsEnsure seamless travel arrangements across flights, accommodations,
and local experiencesClient Relationship ManagementDevelop and maintain strong client relationships through personalized serviceCommunicate clearly and promptly with clients via Whats AppFollow up regularly to ensure satisfaction and provide ongoing supportSales & RecommendationsUpsell premium travel experiences and exclusive options aligned with client preferencesProvide personalized recommendations to deliver high-quality travel experiencesStay informed on travel trends and destinations to enhance client guidanceQualifications
Experience1+ year of experience in a client-facing role (customer success, sales, or travel agent)Experience engaging with high purchasing power demographics is a plusSkillsProficiency with travel booking platforms and softwareExcellent written and verbal English communication skillsStrong ability to understand client needs and personalize recommendationsHighly organized, proactive, and detail-orientedStrong interpersonal skills with the ability to build long-term client relationshipsPassion for travel and the travel industryWhat Success Looks Like
High client satisfaction reflected in repeat business and positive feedbackConsistently meeting or exceeding booking and sales targetsSuccessfully managing multiple customized itineraries with attention to detailMaintaining an engaged client base through consistent communication and follow-upsOpportunity
This role offers the chance to work in a fast-paced, client-focused environment where travel expertise and sales skills directly impact client experiences.
You'll help travelers create exceptional vacations while building strong relationships and contributing to a growing, personalized travel platform.
Application Process:To be considered for this role these steps need to be followed:Fill in the application formRecord a video showcasing your skill sets
📌 Luxury Travel Advisor (Cancún)
🏢 Scale Army Careers
📍 Cancún