CSQ327 R29The Senior Engagement Manager is a trusted advisor within the Professional Services organization to account teams and customers in Latin America (LATAM) for successful implementation and value realization.
You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts.The impact you will have:Strategic Leadership:Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.Advanced Selling:Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T;) programs, pulling in best practices for Centers of Excellence (Co Es)



and migrations.Account Growth:Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets.Cross-Functional Alignment:Partner with Sales and GTM teams to prioritize regional PS&T; targets aligned with growth goals.Customer Sentiment:Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction.What we look for:7-10 years running a Professional Services line of business.10+ years in senior customer-facing roles with a mix of influencing and execution.Deep understanding of PS&T; offerings, including Partner funding programs (Microsoft, AWS, Google).
Strong knowledge of Databricks architecture, competitors, and migration benefits.Proven track record of managing large-scale program plans and service delivery.Ability to travel up to *****% as required.

📌 Sr. Engagement Manager, Latam (Santa Catarina)
🏢 Databricks
📍 Santa Catarina