03 sep
|
MiQ Digital
|
Xico
Role; Revenue Operations Coordinator - LatamReports to; Treasury ManagerLocation; Bogota, CO and Mexico City, MXPosition SummaryThis is an opportunity to join a fast-growing, general business and play a critical role in owning and strengthening the billing and collections function across LATAM.As Regional Billing & Collections Coordinator, you will be responsible for the end-to-end Order-to-Cash (O2 C) cycle, including billing, collections, cash application, and rebates management across multiple entities and markets.You will lead and coordinate a regional team of billing specialists, ensuring accurate and timely invoicing, effective collections, and strong control over receivables.This role operates in a complex, multi-entity and cross-border environment, requiring close coordination with Sales, Operations, Accounting, and Treasury to ensure revenue integrity, timely cash conversion, and clear visibility over receivables.You will play a key role in driving cash flow performance, reducing overdue balances, and improving billing accuracy across the region.This role offers the opportunity to take ownership of a commercially critical function, build structure and discipline, and scale a high-performing LATAM billing and collections operation.Key ResponsibilitiesBilling & Revenue OwnershipOwn billing operations across LATAM entities, ensuring accuracy, consistency, and control across all marketsEnsure invoices are issued accurately and timely, aligned with contractual terms, pricing, and campaign deliveryValidate billing inputs, supporting documentation, and revenue data prior to invoice issuanceManage complex billing scenarios, including multi-entity, multi-currency, and cross-border transactionsLead and coordinate the regional billing team, ensuring performance, consistency, and adherence to timelinesCollections & Cash ConversionOwn and lead collections across LATAM,
ensuring timely recovery of outstanding balancesMonitor AR aging and proactively manage overdue balances and collection strategiesResolve payment discrepancies, disputes, and short payments in coordination with internal stakeholdersMaintain strong relationships with clients to support effective and professional collectionsDrive improvements in DSO- Days Sales Outstanding and overall cash conversion performanceCash Application & ReconciliationOversee accurate and timely application of incoming payments across all entitiesEnsure reconciliation between bank activity and AR ledgersInvestigate and resolve discrepancies between payments received and outstanding invoicesRebates, Credits & AdjustmentsManage and track rebates, credits, and billing adjustments in coordination with commercial and finance teamsEnsure all adjustments are properly approved, documented, and recordedCommercial & Cross-Functional AlignmentPartner closely with Sales, Operations, and Finance teams to ensure accurate billing setup and executionSupport onboarding of new clients and campaigns, ensuring billing structures are correctly implementedAct as a key point of contact for billing and collections-related queriesCoordination with TreasuryProvide clear visibility into receivables, expected collections, and cash inflowsAlign with Treasury on collection forecasts and timing of cash inflowsSupport cash flow planning through accurate and timely reporting of AR statusReporting & VisibilityPrepare and deliver weekly and monthly AR aging reports and collection performance metricsProvide clear visibility on overdue balances, risks,
and collection statusSupport month-end close by ensuring AR balances are accurate and fully reconciledControls & Process ImprovementEnsure compliance with internal controls, company policies, and local regulatory requirementsIdentify and implement improvements to enhance efficiency, accuracy, and scalability of billing and AR processesSupport standardization of Order to Cash processes across LATAMQualificationsEducation & ExperienceBachelor's degree in Accounting, Finance, or a related field4–6+ years of experience in billing, Accounts Receivable, or collectionsExperience managing teams or coordinating regional processes preferredExperience working in multi-entity, multi-currency, and international environments (LATAM strongly preferred)Experience in fast-paced, high-growth environments is a plusSkills & CompetenciesStrong understanding of billing, collections, and end-to-end Order-to-Cash processesExperience managing AR aging, collections strategies, and client relationshipsStrong leadership and team coordination skillsStrong attention to detail with a control-oriented mindsetProficiency in Excel and ERP systemsStrong communication, negotiation, and stakeholder management skillsAbility to manage multiple priorities in a dynamic environmentAbility to work independently and take ownership of processesFluent in English and Spanish (required); Portuguese is a plusStrong understanding of how billing and AR interact with Treasury, Sales, and AccountingProactive mindset with a focus on cash flow, efficiency, and continuous improvementWhat We Value in Our PeoplePassion – We love and live what we doDetermination – We always find a way to figure it outUnity – We support and challenge each otherAgility – We anticipate change and adapt quicklyCourage – We think differently and challenge the status quoAt Mi Q, we don't just accept the differences of our people, it is what builds us as a community.
Mi Q is very proud to be an equal opportunity workplace.
📌 Revenue Operations Coordinator - Latam (Xico)
🏢 MiQ Digital
📍 Xico