We are a U.S.-based self-storage operator looking for a Customer Support Representative to serve our English-speaking customers.
This is a fully remote, full-time position.RESPONSIBILITIES- Handle inbound and outbound calls, emails and messages from current and prospective customers, entirely in English- Answer questions about unit availability, pricing and rental terms, and help customers complete new rentals- Assist with account questions, billing and payment follow-up- Keep customer records and interaction notes accurate and up to date in our systems- Escalate maintenance, access or facility issues to the appropriate teamREQUIREMENTS- Advanced spoken and written English (this role is 100% in English)- Clear, professional phone manner and written communication- Reliable high-speed internet, a computer and a quiet place to work- Availability to work a schedule aligned with U.S. business hours- Previous customer service, call center or sales experience preferredWE OFFER- $25,000 MXN per month- Fully remote work- Full-time, indefinite-term contract.
-Requerimientos- Educación mínima: Educación media superior -Bachillerato General1 año de experienciaIdiomas: Inglés

📌 Remote English Customer Support (Xico)
🏢 THF Leasing
📍 Xico