03 sep
|
BreakmarkHR
|
Nezahualcóyotl
03 sep
BreakmarkHR
Nezahualcóyotl
Breakmark is partnering with Nauta to hire a Key Account ManagerNauta is an AI-native operating system for supply chains used by wholesalers, manufacturers, retailers, and traders.
Nauta integrates logistics and procurement data through connections with internal and external systems, enabling predictive analytics and automated workflows that improve fill rates, reduce inventory levels, and optimize cash-to-cash cycle time.By leveraging predictive analytics and automation, Nauta helps large enterprises reduce costs, unlock additional revenue, and prevent under- or over-stocking across complex integral supply chains.Role OverviewThe Key Account Manager (KAM) owns the commercial relationship with Nauta's clients — from post-implementation through renewal and expansion.
This role is the client's main point of contact and is accountable for account health, satisfaction, and growth within their portfolio as well as continued implementation of Nauta's AI suite of solutions.This is a senior, client-facing role that also provides hands-on support for solution implementation on-site with clients, and requires frequent travelKey ResponsibilitiesOwn the end-to-end relationship for assigned accounts — from through renewal and expansionServe as the client's primary point of contact, building trust with key stakeholders across procurement, operations, and supply chainTrack account health — usage, satisfaction,
ROI — and proactively address risk before it becomes churnIdentify expansion opportunities within existing accounts and partner with Sales on upsell and cross-sellRepresent the voice of the client internally — feed structured feedback to Product and Customer Success leadershipProfile We're Looking ForStrong relationship management and account ownership experience — comfortable being the face of the company to enterprise clientsBackground in logistics, procurement, or supply chain — understands the client's operational world firsthandComfort with AI-driven products — not a hands-on technical builder, but fluent enough to speak credibly about how Nauta's AI creates value for clientsCommercially minded: understands account health, retention, and expansion, and can spot risk and opportunity earlySenior profile — 5+ years of experience in account management, implementation, or client-facing roles in logistics/supply chain; based in Mexico and able to travel national and international.Spanish and English — written and verbal — at a level that supports fluent client conversationsNice to HaveExperience at a tech-forward or AI-native supply chain, logistics, or procurement companyExisting network of relationships in the Mexican logistics, procurement, or supply chain spaceFamiliarity working in fast-changing startup environments where processes are still being builtPrevious experience as a KAM, Account Manager, or Customer Success Manager in B2B SaaS
📌 Key Account Manager (Nezahualcóyotl)
🏢 BreakmarkHR
📍 Nezahualcóyotl