We are looking for a Client Experience Coordinator to oversee client
communications, coordinate travel service details, and ensure every interaction
throughout the travel planning and booking process reflects a smooth,
professional, and high-quality experience.

This is a fully remote position idóneo for someone who is organized, dependable,
and comfortable managing multiple client workflows independently. Full training
and structured onboarding are provided from day one. No prior travel industry
experience required.

WHAT YOU'LL DO:

* Oversee ongoing client communications related to travel bookings,
itineraries, and service updates
* Ensure timely follow-ups, booking confirmations, and status updates are
delivered to clients
* Coordinate scheduling, travel documentation, and client requests with
accuracy
* Proactively identify and resolve issues to maintain a seamless travel
experience
* Maintain detailed client records and booking information across internal
systems
* Contribute to workflow improvements that support the overall travel
operations team




* Deliver consistent, professional support throughout every stage of the
client's travel journey

WHAT WERE LOOKING FOR:

* Strong communication, organization, and problem-solving skills
* Client service, account management, or customer-facing experience preferred —
not required
* Comfortable working independently while utilizing provided systems and
resources
* Detail-oriented, reliable, and deadline-driven
* Tech-comfortable and adaptable to new booking platforms and digital tools
* Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

TECHNICAL REQUIREMENTS

* Laptop or desktop computer
* Reliable broadband internet connection
* Smartphone for communication and updates

WHY THIS ROLE STANDS OUT:

* 100% remote flexibility
* Structured onboarding and ongoing support
* Clear processes and systems provided
* Growth opportunities within a supportive, team-focused environment

📌 Client Experience Coordinator (Tampico)
🏢 Consultwithtray
📍 Tampico