Company Overview
Driven Distribution Group is the holding company of Tri-State Enterprises, Inc. and Chicago Parts & Sound, LLC. As a leading automotive aftermarket distribution company, Driven Distribution Group is committed to delivering exceptional service, operational excellence, and strong partnerships with our customers, suppliers, and employees. We are building a high-performance culture grounded in our Core Values: Do the Right Thing, Reach for Greatness, Initiate Positivity, Value Teamwork, and Embrace Feedback—which guide everything we do.
Position Summary
As an Auto Parts Counter Professional, you will be responsible for assisting customers in locating, selecting, and purchasing auto parts and accessories. You will provide expert advice, excellent customer service, and ensure that the right parts are accurately identified, ordered, and delivered. The adecuado candidate will have a solid knowledge of automotive parts, exceptional communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities
Customer Service




- Greet and assist customers in person, over the phone, or online, providing information about auto parts and accessories.
- Help customers identify the parts they need by asking questions and cross-referencing part numbers, vehicle models, and other specifications.
- Provide recommendations for alternative parts, upgrades, or additional products based on customer needs.
- Resolve customer complaints or concerns in a professional and efficient manner.

Parts Ordering & Inventory
- Accurately enter parts orders into the system and ensure they are processed quickly.
- Verify availability of parts and order out-of-stock items from suppliers as needed.
- Assist in maintaining the inventory by organizing parts and keeping the parts counter stocked with the most commonly requested items.
- Assist with restocking and organizing inventory in the warehouse, ensuring accurate labeling and proper storage.

Product Knowledge & Sales
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📌 Auto Part Counter Professional (Alvarado)
🏢 Tri-State Enterprises
📍 Alvarado