The Sr. Audit Support Assistant position efficiently and professionally handles more complex, broad daily administrative activities within the audit engagement. Responsibilities include handling multiple processes for a department, assisting auditors, collectors, managers, Business Optimization and others to meet and exceed expectations. This role will act as the central point of contact for the audit team in facilitating responses to general inquiries, data requests from both internal and external customers and dissemination of time critical communication and information. May engage in basic audit activities under the direct supervision of an audit professional.
Responsibilities
- Performs more focused or complex support and administrative assignments for the audit, including file management, data management, tracking and correspondence following established standards and work processes. May work close with a group of Audit Support Assistants to ensure maximum output is achieved.
- Obtains data files and/or generates reports for audits by identifying appropriate file parameters extracting data from downloaded and/or imported data files as requested by auditor. Provides analysis or higher level administration of Cotiviti and client systems.
- Serves as a key point of contact and facilitate responses for more complex inquiries and data requests from both internal and external customers. Communicates directly with the client or providers as necessary following established processes and procedures.
- Provides higher level proofing support on claims submittals to ensure accuracy of totals, verbiage, calculations or other key variables prior to client submission.
- Maintains productivity goals and standards set by the department. Insures all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity.
- Achieves the expected level of quality set by the department. Verifies completeness and accuracy of wor
📌 Senior Audit Support Assistant Retail (Ciudad de México)
🏢 Cotiviti
📍 Ciudad de México
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