post sales consultant | ingram micro

requirements

- bachelor’s degree in information technology, computer science, engineering, or a related field.
- 8+ years of professional experience, including at least 5 years in post-sales support, technical consulting, or professional services.
- strong expertise in infrastructure, cloud, networking, cybersecurity, or related technologies.
- proven ability to manage complex technical projects and customer-facing engagements.
- excellent analytical, problem-solving, communication, and stakeholder management skills.
- ability to work independently and influence technical decisions across teams.

key responsibilities

- provide advanced post-sales technical support and consulting to customers.
- act as a subject matter expert (sme) and trusted advisor for assigned technologies and solutions.
- lead the resolution of complex technical issues and critical escalations.




- manage and deliver technical projects, ensuring customer satisfaction and contractual compliance.
- collaborate with internal and external stakeholders to drive successful outcomes.
- mentor junior team members and share technical best practices.
- identify opportunities for process improvement and service optimization.

what we offer

- opportunity to work with leading technologies and global customers.
- exposure to complex and high-impact technical projects.
- collaborative, innovative, and growth-oriented work environment.
- professional development and continuous learning opportunities.
- career growth within a integral technology solutions provider.
- competitive compensation and benefits package.

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📌 Post sales consultant (México)
🏢 Ingram Micro
📍 México