Carter’s, Inc. is seeking a First Level Customer Support agent to be the primary contact for customers via Phone, Email or Chat. You will resolve inquiries, educate on Carter’s products, and document interactions in our systems.
The role emphasizes strong communication, confidentiality, and teamwork within a structured contact center. Prior call center or ecommerce experience is a plus.
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📌 Peak-Season Customer Support Specialist (Ciudad de México)
🏢 Carter's
📍 Ciudad de México
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