**Gordian Staffing, A New Way of HR.
**We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
**About our client**:A company that provides a variety of building maintenance services for commercial and residential properties.They are dedicated to keeping properties clean, safe, and well-maintained.We are looking for a Back Office Assistant to provide support in the following activities:- Handle calls from customers to schedule or request service quotes.
- Creating and updating customer profiles and work orders for maintenance services.
- Coordinating maintenance services.
- Inputting data into spreadsheets and various platforms.
- Assisting the billing department by answering customer questions and sending invoices.
- Prepare and send customer reports to update work orders.
**Work Schedule**:Monday to Friday- _Regular schedule:_ 9:00 a.m. to 6:00 p.m.CST MX- _During daylight saving_: 8:00 a.m.
5:00 p.m.CST MX**Benefits**:- Competitive Salary (According to experience)- Law benefits- Remote Work- Work Stability- Computer equipment- Major medical insurance- Christmas bonus of 30 days (Aguinaldo)- After the first 3 months, we add the following:_- Minor medical insurance (Clinic may vary according to your city).
- Food vouchers (10% of the gross salary).
- Restaurant tickets.
- Saving fund (8% of the gross salary).
**Minimum requirements****MUST: Advanced English (Strong communication skills: writing and speaking).
**- Back-office experience (not call center).
- Proficiency in managing computer operating systems.
- Knowledge of CRM platforms.
**Skills**- Organized- Independent Worker- Empathetic- Customer Oriented- Attention to DetailPay: $16,****** - $19,****** per monthApplication Question(s):- Where are you located?
- What are your salary expectations?
**Experience**:- back office: 1 year (preferred)**Language**:- English (preferred)Work Location: Remote