Tricon Energy in Mexico City, Mexico, is looking for a full-time Technical Support Specialist.
The role offers hybrid work with some remote flexibility and focuses on delivering timely, high-quality assistance to end users across hardware, software, and connectivity problems.You will troubleshoot incidents, maintain documentation in ticketing systems, escalate complex issues to appropriate technical teams, and contribute to knowledge base articles to improve self-service and support efficiency.
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📌 Hybrid It Support Specialist — Bilingual En/Es (Xico)
🏢 Tricon Energy
📍 Xico
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