We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Spanish (Mexico) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines. What you’ll do Conduct second-pass quality reviews to ensure overall linguistic accuracy and consistency across batches. Validate and calibrate severity assessments to maintain alignment with quality standards. Identify systemic MT quality issues, including recurring error patterns, tone mismatches, and terminology inconsistencies. Provide high-level qualitative feedback that directly contributes to final quality reporting and continuous improvement efforts. Project details Language: Spanish (Mexico)Content type: Customer service content (general)Project duration: Ongoing This role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary. Hourly rate: $11.05 Requirements