Atomic HR is hiring a Customer Support Representative to handle day-to-day tickets from travelers and park operators. You will follow triage and escalation playbooks, resolve within scope, and escalate issues requiring leadership judgment.
Use AI tools to draft responses and log recurring issues, ensuring accurate ticket notes and macros. Adecuado candidates have 1–3 years in customer support, strong written English, and comfort with high-volume, detail-sensitive bookings.