Etéreo, Auberge Collection in Riviera Maya seeks a Personal Guia to welcome guests, answer inquiries, and guide them to on- and off-property experiences. The role emphasizes warm service, accurate front desk duties, and proactive guest engagement.
The Personal Guia will maintain guest profiles, coordinate reservations, and ensure seamless check-in/check-out while collaborating across departments to uphold Auberge standards and elevate the guest experience.