NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Salesforce Technical Lead to join our team in Mexico. Responsibilities:
* Design, Coding/Programming , develop, test and deploy custom applications using Salesforce
* Extend Salesforce capabilities to support various business functions, including custom applications and integrations.
* Management of user roles, permissions, profiles, flows, validation rules, and declarative automation.
* Leverage of Salesforce AI tools to automate administrative workflows and improve operational efficiency.
* Work closely with cross-functional teams to understand requirements and implement solutions.
* Document technical specifications and maintain updated system documentation
* Collaborate with cross-functional teams to identify and prioritize business requirements and ensure successful implementation of Salesforce solutions
* Provide technical leadership and mentorship to junior developers
* Contribute to the development of best practices for Salesforce development
* Experience in Databricks




* Participate in code reviews and ensure adherence to coding and quality standards
* Manage the deployment, release process for Salesforce applications and integrated components , including sandbox and production deployments
* Stay current with Salesforce releases, features, and best practices, and make recommendations for adoption where appropriate
* Researching and Addressing technical issues, ensuring the platformu0027s stability and performance
Qualifications:
* Minimum of 8-10+ years experience as a Salesforce Developer in Salesforce ecosystem (e.g., Sales Cloud, Service Cloud)
* 5+ years of experience in Salesforce Service Cloud Voice and Amazon Connect i.e. Salesforce and Amazon Connect ecosystem (application, telephony, routing, AI, and Dev Ops layers)
* Proficient in Apex, Visualforce, and Lightning Web Components
* Strong understanding of Salesforce architecture and best practices
* Experience with integrating Salesforce with other systems
* Experience with Agile development methodologies and tools i.e. Jira
* Ability to design and implement complex data models
* Excellent problem-solving and analytical skills

📌 Salesforce senior developer (Xico)
🏢 Ntt Data
📍 Xico