MongoDB is seeking a transformational leader to join its Technical Services team in Mexico City, building and scaling a regional team of Support Engineers. You will recruit, develop local talent, and embed AI-native tools into daily operations to improve engineer effectiveness and customer outcomes.
The role focuses on managing high-profile escalations, coordinating with internal engineering, and partnering with regional stakeholders to grow a high-performing Technical Services presence in the
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📌 Regional Technical Services Manager — AI-Driven Support (Ciudad de México)
🏢 Neura Market
📍 Ciudad de México
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