Company Impala Terminals Group facilitates the integral trade of commodities by offering producers and consumers reliable and efficient access to international markets. Through its network of 30 strategically located assets and operations in 20 countries, Impala provides critical storage and logistics infrastructure services to energy and dry bulk customers around the world. The company manages two global businesses – Impala Energy Infrastructure and Impala Dry Bulk & Logistics - and is a joint venture between one of the world’s largest commodity trading houses, Trafigura, and the global fund manager, IFM Investors. ITG is a Joint-Ventures between Trafigura and IFM investment fund, owning and operating various assets such as ports, terminals and multimodal logistics assets chains in export driven emerging markets for both liquid and dry cargos. It operates as well several assets (owned by Trafigura) under a management service.

Main Purpose

To alleviate the operational, data processing, and technical control workload of the Operations Performance Manager, acting as a first analytical filter and ensuring consistency in global operations reporting.

Key Responsibilities

Responsibilities include but are not limited to: Performance Monitoring (KPIs) and Reporting (High Priority) Consolidation of Operational KPIs: Centralize and automate the weekly or monthly collection of predetermined performance KPIs from all global operations. Preparation of Preliminary Reports: Process raw data received to generate charts, comparative tables, and dashboards, facilitating review by the Operations Performance Manager. Identification of Deviations: Perform an initial analytical filter to proactively detect significant variations, anomalies, or drops in terminal performance. Support in Business Analysis and Project Tracking Resource Mapping: Collect, organize, and maintain up-to-date information regarding resource availability, capacity, and constraints across different terminals to support technical analyses of new opportunities. Terminal Support and Systems Management (WMS and others) First-Level Document Support: Act as the initial point of contact for receiving routine technical queries or incidents from local teams, ensuring they have access to the correct system manuals and procedures. Best Practices Repository:



Maintain and update a centralized database containing operational and systems-related best practices (WMS and related software) shared among the different terminals. Technical Coordination with Stakeholders Information Flow Management: Assist in maintaining a fluid interface with Terminals, ensuring that technical data and information requests from both sides are channeled and addressed in a timely manner. Documentary Support in Meetings: Prepare technical support documentation, key data, or minutes for periodic operational review committees. Preparation of Checklists: Organize the necessary technical documentation and verification checklists prior to site visits, audits, or technical reviews at the terminals. Support in Training Programs Training Materials: Collaborate in organizing technical content, manuals, and schedules intended for training sessions for the next generation of operations leaders and graduate program talents.

Knowledge, Skills and Abilities

Knowledge Data & Systems: Advanced MS Excel Logistics Foundations: Basic understanding of supply chain, terminal operations, and operational KPIs. Corporate Reporting: Knowledge of business correspondence and how to structure professional summaries and minutes. Skills Advanced Excel: Mandatory (Pivot tables, Power Query, complex formulas, and basic automation). Data Visualization: Proficiency in Power BI or Tableau is highly recommended to automate the reporting dashboards. Systems Knowledge: Familiarity with WMS (Warehouse Management Systems) or ERPs (e.g., SAP, Oracle, Blue Yonder). Data Synthesis: Ability to gather raw data from multiple sources and clean it into accurate reports. Bilingual Communication Milestone Tracking Abilities Attention to Detail Analytical Thinking Proactivity Advanced English. A high capacity for managing competing priorities and documenting standard operating procedures (SOPs).

Key Relationships

Internal Planning Chief /Ops Chief / Operations Mananger / Logistics Manager / General Manager / Commercial Executive





External Equal Opportunity Employer We are an Equal Opportunity Employer and take pride in a diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.

At the heart of global supply, Trafigura connects vital resources to power and build the world. Through our Metals and Minerals, Oil & Petroleum Products and Gas, Power and Renewables, commercial divisions, we use infrastructure, logistics and financing to connect producers and consumers, using our deep understanding of the markets we serve to make supply more efficient, secure and sustainable. We are accelerating our investments in renewable energy, including hydrogen, ammonia and other low-carbon energy technologies required for the transition to a low carbon future. We are committed to responsible business practices and we work with our stakeholders to improve environmental and social standards, bringing greater trust and transparency to integral supply chains. A career at Trafigura offers a gateway to working on some of the most exciting challenges of a rapidly changing world – from helping to optimise supply chains to developing infrastructure and new markets. In a culture that is founded on openness and energy, our people work as part of a multinational, globally connected team and thrive in a fast-paced environment where they can nurture and commercialise bold ideas. Everyone has a voice and is empowered to collaborate across geographies and disciplines to help shape our business and the wider world. We know the importance and value of diversity in our business and we invest in attracting, developing and retaining talent from all backgrounds. Founded in 1993, Trafigura is one of the largest independent employee-owned commodities groups in the world with over 12,000 people working across more than 60 offices. The Trafigura Group owns global multi-metals producer Nyrstar; fuel storage and distribution company Puma Energy; and joint ventures Impala Terminals, a port and logistics provider, and Nalo Renewables, investing in wind, solar and battery storage projects.

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📌 Performance & Reporting Analyst (Manzanillo)
🏢 Puma Energy
📍 Manzanillo