Job Type: Full-TimeSalary: $19,500 MXN + benefits above lawWe are looking for Contact Center Specialists to support patients and customers through inbound and outbound calls.Responsibilities:Handle patient/customer calls and inquiries.Schedule, reschedule, and cancel appointments.Verify patient and insurance information.Resolve customer concerns and document interactions.Follow healthcare privacy and service standards.Requirements:Bachelor's degree — mandatory.Healthcare, hospital, insurance, or patient call center experience.Strong communication and customer service skills.Ability to multitask and work with multiple systems.Experience with healthcare systems such as Epic is a plus.
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📌 Customer Service Representative (Jalisco)
🏢 Gracemark Solutions
📍 Jalisco
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