Fertility Clinic Implementation & Client Experience Specialist
Job Type: Full-Time
Job Location: Hybrid – Mexico (Remote + Travel within Mexico)
Schedule: Monday–Friday | 9:00 AM–6:00 PM

We are a integral staffing and workforce solutions company connecting talented professionals in Mexico with international organizations. We specialize in building remote and hybrid teams while creating long-term career opportunities with global companies.

We are looking for a Fertility Clinic Implementation & Client Experience Specialist with hands-on experience in the fertility/IVF industry to support the implementation and adoption of specialized EMR/EHR software across fertility clinics in Mexico.

This is a client-facing position that combines fertility clinical workflow knowledge, software implementation, and client experience.

The ideal candidate understands how a fertility clinic operates from the clinical and patient-care perspective and can work directly with clinic teams to understand their processes, guide them through implementation, and help translate their existing workflows into the software.

You do not need to be an IT specialist. Helping translate fertility workflows and processes into the software platform.

Guiding clinical teams throughout implementation, onboarding, and software adoption.

Explaining software functionality and processes clearly to nurses, coordinators, administrators,



and other clinic users.

Knowledge of patient coordination, medication protocols, treatment cycles, and general fertility clinical processes.

Experience using EMR/EHR software in a healthcare or fertility environment.

Ability to explain clinical processes and software workflows clearly.

Comfortable learning new software and performing basic troubleshooting.

Advanced English communication skills.

Availability to work Monday–Friday, 9:00 AM–6:00 PM.

Software implementation and adoption

- Basic software troubleshooting
- Clinical workflow analysis
- Previous experience as an EMR/EHR Super User, Practice Champion, or key software user within a fertility clinic.
- Experience assisting with software implementations, system transitions, or clinic onboarding.
- Previous experience training or guiding healthcare professionals on clinical processes or software.
- Hybrid position combining remote work with onsite visits to fertility/IVF clinics.

Monday–Friday, 9:00 AM–6:00 PM.

Company-provided laptop and required software.

Payroll: $27,000–$35,000 MXN/month
Direct Contractor: $32,000–$43,000 MXN/monthth

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This position is focused on fertility clinical workflows, software implementation, and client experience.

It is not a medical billing, embryology, cryopreservation, or laboratory role.

📌 Fertility Clinic Implementation & Client Experience Specialist (Ciudad de México)
🏢 Remoto Workforce
📍 Ciudad de México