At Rapido Solutions Group, we connect fast-growing U.S. companies with top general talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.

We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.

Schedule: Monday and Tuesday 23:00-07:00, Saturday and Sunday 17:00-05:00

Additional Benefits:

$500 MXN punctuality bonus

English Level: B2 Intermediate

Primary Responsibilities

- Foster positive carrier relationships operationally by working with carriers booked on loads by Carrier Sales.
- Dispatch drivers and track and trace loads through life-cycle of shipment ensuring that customer deadlines are met. Communicate updates and issues to team members.
- Work with carriers to identify and resolve issues. Escalate issues as appropriate.
- Update company TMS with required documentation in a timely manner.




- Ensure drivers are set-up to accept automated tracking software and that auto tracking is initiated.
- Manage e-mail communication between account managers and carriers.
- Review and reply to incoming emails from carriers, making sure to forward all necessary documents to imaging department for processing.
- Review and register all requested accessorials in database for reimbursement.
- Ensure boards are cleaned with complete and concise turnover documentation daily.
- Additional duties and projects as assigned.
- Assist in the identification and execution of process improvement initiatives.

Qualifications

- Prefer college degree or 1 year of applicable carrier sales / freight brokerage / transportation and logistics experience in a fast-paced, deadline driven environment.
- Ability to work in a team environment while delivering independent results.
- Excellent written and verbal communication skills.
- Proven ability to prioritize, multitask and problem solve.
- Proactivity; highly motivated and driven.
- Experience with McLeod a plus.

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📌 Operations Associate | Nightshift | (Centro)
🏢 Rapido Solutions Group
📍 Centro