**Accounts receivable - Customer Portal****Billing Specialist****Location**: On-site - Ciudad del Sol, Zapopan, Jalisco**Advanced****English (written and spoken): Required**We're lookingfor an organized, proactive, and detail-oriented individual to ensure timelyand accurate invoice submissions through our customers' billing portals.Thisrole requires strong communication and follow-up skills, as well as the abilityto collaborate across departments in a fast-paced environment.
**Key****Responsibilities**:- Upload invoices to third-party billing portals (e.g., Ariba,Coupa, Corrigo, Taulia, Transcepta, etc.) in accordance with clienttimelines and requirements.
- Track uploaded invoices in an Excel log, including statusupdates, approved amounts, and payment promises to support monthly cashflow forecasting.
- Follow up on invoice rejections or disputes by coordinatingwith Billing, Collections, and Operations teams to revise and resubmit asneeded.
- Request access or training for new billing portals when a newcustomer requires electronic submission.
- Maintain updated portal login credentials (usernames andpasswords).
- Update customer records in Dynamics 365 to ensure correcttagging and portal handling of all related invoices.
- Contact portalcustomers regarding past-due non-portal invoices to request paymentupdates and resolve payment issues.
- Investigate and resolve invoice disputes within 24 hours via- Escalate billing or access issues when appropriate.
- Monitor the shared billing inbox to respond to invoice uploadrequests in a timely manner.




- Follow all standard operating procedures (SOPs) for customerinvoicing and e-billing systems.
- Assist the Billing & Collections Supervisor with specialprojects and other assigned administrative duties.
**Ideal**- 1-2 years of experience in billing, accounts receivable,customer service, or related administrative roles.
- Hands-on experience with customer e-billing portals such asAriba, Coupa, Taulia, Corrigo, Tungsten, WAWF, etc.- Familiarity with ERP or billing systems (preferably Dynamics365 or Salesforce).
- Proficiency in Microsoft Office Suite, especially Excel andOutlook.
- Strong attention to detail and accuracy in data entry.
- Analytical mindset with strong problem-solving skills.
- Self-motivated, reliable, and accountable for assigned tasks.
- Excellent written and verbal communication skills for internaland external interactions.
- Ability to manage multiple priorities and work independently oras part of a team in a fast-paced setting.SHIFT:FULL TIME, MONDAY TO FRIDAY 8:00 AM TO 5:36 PMSALARY AND BENEFITS:$25,000 BASE GROSS MONTHLY SALARY$**** MONTHLY FOOD STAMPS.PRIVATE MEDICAL INSURANCE (EMPLOYEE ONLY)30 DAYS CHRISTMAS BONUS15 PTO DAYS (FROM DAY 1 TO FIRST YEAR'S ANIVERSARY, AFTER THAT 5 PTO DAYS PER YEAR)Tipo de puesto: Tiempo completoSueldo: $25,****** al mesBeneficios:- Confiable de gastos médicos- Vales de despensaExperiência:- billing or accounting: 2 años (Obligatorio)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial

📌 Accounts Receivable - Customer Portal Billing Specialist (Zapopan)
🏢 Intugo
📍 Zapopan