**Passionate about the world of tech?
**What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Join our team as a **Product Support Consultant**today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited?
Let's see what it takes**What You Will Do**:- Assist customers with product-related inquiries- Support customers throughout the purchase process- Stay up to date with product changes and updates.
- Troubleshoot technical issues over the phone- Securely work with customers' sensitive information**What you need to succeed in this role**:- **Excellent** **English (C1 for both written and spoken is a must**)- 1+ year experience in customer support- Strong phone communication skills- Previous experience with a wide product range- Comfortable using technical terminology and guiding customers through troubleshooting steps- Pre-sales experience- Attention to details- Positive and responsible attitude- Personal laptop or computer (at least 8Gb of RAM)
and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)**Benefits and Perks**:- Flexible schedule- Opportunity to work fully remotely- Inclusive international environment- Compensation in USD- Good bonuses for referring friends- Paid intensive training and probation- Work-life balance- Responsive management interested in your growth and long-lasting cooperation- Greenhouse conditions for self-development**Who are we?
**SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since ****, we've become an industry leader in premium outsourced customer support and turned general with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences.Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills!
**DISCLAIMER