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About Envato
Our focus is on helping people to complete their creative projects, with our author community earning every time that happens. Envato proudly impacts the lives of creatives all over the world, from web developers and graphic designers to marketers, videographers, photographers, and more. We've built a community where anyone can get their creative projects done, and where creators bring their ideas to life and in the process, earn a living doing what they love. It doesn't get much better than that!
We are a general and rapidly scaling business. Blending purpose and profit, we're a passionate B Corp, committed to making a positive impact on the communities we engage in. You can read more about our purpose, mission, and values on our website.
We've embraced flexibility for a long time - where we can, let's make work, work for you! We have an amazing office in the Colonia Americana neighborhood in Guadalajara, Jalisco, Mexico.
Purpose
As an analyst in the Extended Content Ops Team, you will be primarily responsible for handling content management and automation activities that require operational intervention to improve the speed and convenience of our product offering such as execution and modification of the managed ingestion scripts to ingest content for our premium authors, assisting preparation of content for ingestion, generating reports on author performance, ongoing library management, and building any small-scale automation that is required to perform these tasks efficiently.
Key Duties & Responsibilities
Build and maintain basic automation scripts with the help and guidance of the code review team in Mexico




Identify and brainstorm ways to constantly improve efficiency or simplify processes with other stakeholders such as the extended operations team lead, specialists, review team, product and operations managers
Perform manual operational tasks (such as reorganizing items or filling in metadata) required to support any business priorities.
Escalate operational and technical issues to the Team Lead to resolve delays, blockers, and/or inefficiencies in the day-to-day operations
Provide regular updates on your performance where required
Coordination and execution of the Managed ingestion activities as required
Make minor tweaks to automated tools, plugins or processes used with the help of the team lead, when necessary
Ongoing library management, including, but not limited to the review of the relevance of search results, verifying that an item is still commercially usable and relevant, removal of items that are no longer relevant, etc.
Targeted metadata enhancement activities to improve the tagging, and follow-up activities to measure the effectiveness of that tagging
Screen incoming content partnership requests to assist in the assessment of viability and fit
Help identify new authors who meet the criteria defined by our Content Specialists
Assist in generating and exporting reports to assess author performance based on predefined criteria
Be available after hours for meetings with staff in different time zones, as required.
Required Technical Skills/Experience
Previous experience in building and maintaining automation scripts
Previous experience working in an eCommerce environment focused on commercial outcomes, preferably in the inventory/catalog and consumer space




Previous demonstrable experience in assisting with data analysis i.e. following predefined processes to analyze data sets and draw actionable conclusions with the appropriate level of reporting
Previous experience working with remote staff
Strong spreadsheet skills either using Excel, GSheets or equivalent packages
Experience in running projects end-to-end with minimal guidance
Experience in more than one programming/scripting languages/automation tools
Familiarity with programming and automation eg. Python, Node, Puppeteer and UI automation tools such as UI Vision
Previous experience working with creative media types such as Photos, Video and
Design based items
Previous experience in tagging products for ecommerce sites
#LI-Remote
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What we offer
30 days - Christmas Bonus
12 vacation days (from the first year)
100% holidays bonus
Private Health Insurance (SGMM)
5% Grocery Coupons (With legal cap)
5% Savings Funds (Fondo de Ahorro)
Internet/electricity allowance (monthly paid) • Profit-share, Mexican entity
Round trip tickets around Mexico to a place you haven't been twice a year.
Unlimited ebooks
Paid for educational courses that relate to your work
Top line equipment
What next? Submit your resume and answers to the below questions. Good luck!
#LI-Remote
About Us - We're BCorp certified & believe in succeeding sustainably as one global team. - We're committed to ensuring all our team feel welcome, included, and respected - We support the flexibility to work from anywhere, great benefits above the law, generous parental leave, wellness programs, social connection and learning opportunities to help you grow.
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📌 Extended Operations Analyst (Xico)
🏢 Envato
📍 Xico