Job Description

Design and deliver the event of our guests’ dreams! This is a pivotal role in the planning and execution of high-level events, from magnificent weddings to engaging corporate retreats and everything in between.

- Conduct short and long-term planning and management of events.
- Conduct site inspections and planning visits.
- Evaluate each piece of business to ensure events are properly serviced.
- Assembles creative and innovative events based on internal capabilities or outsources to qualified vendors.
- Collaborate with clients and internal teams to plan and coordinate all aspects of catering events, including menu selection, tastings, logistics, staffing, and execution.
- Administers various phases of events, including but not limited to pre planing, planning, marketing, sales, servicing,



and administrative procedures; including billing and collection of money.
- Conducts pre and post-event meetings as required to review/communicate group needs and feedback.
- Manage revenue and profitability associated with events always with a ROI mentality.
- Cultivate and maintain relationships with clients, understanding their needs, preferences, and event requirements to ensure satisfaction and repeat business.
- Develop and manage catering budgets, pricing structures, and profit margins, ensuring profitability while meeting client expectations and quality standards.
- Work with remote Sales team.
- Work closely with the banquet team to ensure the proper execution of events.

📌 Catering and Conference Service Manager (Playa del Carmen)
🏢 Etereo
📍 Playa del Carmen