NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

If you want to be part of an inclusive, adaptable, and forward

- thinking organization, apply now.

We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico.

NTT DATA, Inc.

currently seeks a Help Desk Senior Associate FRENCH

- Full Time Location: Remote (candidate MUST LIVE IN GUADALAJARA) Requirements: Availability to work 45 hours per week Advanced Portuguese and Spanish Looking to work in IT Environment 6 months of experience in Customer Service We Offer: Competitive salary Grocery Tickets
- 12% of base salary 30 days of christmas bonus 12 days of vacations
- 50% Vacation bonus
- 5 personal days per year
- Medical insurance (You and your family)




- Life insurance* Dental Insurance Discounts with selected Optics Opportunity to grow in the company Activities General L1 support for hardware and MS Office packages Advance technical support for in-house applications and developments
- Answer technical support calls providing and escalating to other support groups
- Provide support based on email generated requests or reports
- Document troubleshooting steps and detailed description of the customer incidents and requests
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures LI-LATAM Helpdesk Senior Associate
- French

📌 Helpdesk Senior Associate - French (Zapopan)
🏢 Ntt Data
📍 Zapopan