TTI, Inc., is in search of our next Resource Support Representative, this role provides support to various internal stakeholders based on established activities.

What our Resource Support Representative do:

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Entering Customer order in express to generate order number for Inside sales review.

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Confirm items with no presente shortage and identify items with a potential shortage to be checked by Inside Sales.

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Make notes about: ETA of incoming stock, PM Reserve quantity, Approval indicator for supply constrained parts, etc.

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Expands personal product knowledge to effectively ensure personal growth opportunity.

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Requires attention to detail, proof reading for accuracy, and maintaining quality expectations.

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Expands product knowledge by utilizing all resources including product literature, Suppliers’ websites, TTI University, etc.

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Complete additional projects as assigned.

What we look for:
- High School Diploma with 6 months’ experience in customer support or similar role.
- Bilingual – Written & Verbal Proficiency in Spanish/English.




- Proven literacy in using application software such as Microsoft Office including Outlook, Excel, and Word.
- Demonstrated track record of building confidence and credibility with external customers.
- Be extremely inquisitive and a quick learner.
- Possesses excellent verbal and written communication skills including strong listening skills.
- Exhibits strong interpersonal/teamwork skills in order to build effective working relationships.

What we offer our team members:
- 13% Savings fund
- 30 days Christmas bonus
- 40% Vacation prime
- $2,500 MXN monthly in food coupons
- Major Medical Insurance coverage for employee and family
- Life Insurance coverage for employee
- Hybrid work model
- Great culture and opportunities for growth and advancement.

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Want to learn more? Visit us at Working at TTI, Inc.

TTI, Inc. is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for

📌 Resource Support Representative (Guadalajara)
🏢 Tti
📍 Guadalajara