About the job

We are hiring a Call Center Agent – Customer Support

Guadalajara, Jalisco | Onsite

Salary based on experience + Above-Law Benefits

Are you a customer service professional looking for your next opportunity? Join a growing global company and become part of a team focused on delivering an exceptional customer experience.

What You'll Do

- Handle inbound and outbound calls professionally and efficiently. - Assist customers with appointments, inquiries, and service requests. - Resolve customer concerns while maintaining a positive experience. - Accurately document customer interactions using internal systems. - Collaborate with internal teams to resolve issues. - Meet quality, productivity, and service-level goals.

What We're Looking For





- Bachelor's degree required – any field
- Customer service or call center experience
- Strong verbal and written communication skills
- Customer-focused and professional attitude
- Strong problem-solving and multitasking abilities
- Comfortable working with multiple computer systems
- Healthcare or patient support experience is a plus, but not required

Why Join?

Full-time opportunity

Professional growth opportunities

Performance-based bonus

Join a general and collaborative team

📌 Call Center Representative (Guadalajara)
🏢 Gracemark Solutions
📍 Guadalajara