About the Role

As a U.S. Customs Support team member, you’ll play an important role in keeping import and export shipments moving smoothly through the customs clearance process. You’ll provide administrative and operational support by coordinating documentation, tracking shipments, following up on pending information, and communicating with customers, carriers, customs brokers, and internal teams.

This is a great opportunity for someone who is organized, detail-oriented, responsive, and interested in developing their knowledge of U.S. customs and international trade processes.

What You’ll Do

Support import and export activities by preparing, reviewing, and organizing customs and shipment documentation.

Assist with ISF preparation, customs entry, cargo release, and shipment follow-up.

Track shipments and estimated arrival dates while proactively following up on pending documentation or information.

Communicate with customers, carriers, customs brokers, and internal teams to keep shipments and customs activities moving.

Maintain accurate shipment records and company systems, and assist with basic billing, cost, and operational reporting.

Identify and escalate customs or operational issues while managing multiple priorities and deadlines.

What We’re Looking For

Previous experience in logistics, transportation, administration, or customer service is preferred.

Basic knowledge of Microsoft Office, especially Excel and Outlook.

Strong attention to detail, organization, communication, and follow-up skills.

Ability to manage multiple tasks, meet deadlines, and work in a time-sensitive operational environment.

Ability to work independently while collaborating effectively with a team.

Basic English communication skills and a willingness to learn U.S. customs and import/export processes.





What We Offer A competitive salary with monthly incentives to reward your hard work

Savings fund with company contribution, doubling your savings

Medical coverage and life insurance for your peace of mind

All legally mandated benefits, including Aguinaldo, paid vacations, and IMSS An award-winning company culture to help you grow, both personally and professionally

Whether you want to join one of our many committees, nominate one of your peers for a Sunset Way Award , or learn a new skill at Sunset University , your opportunities are endless!

Who We Are

At Sunset Transportation, we are more than just a logistics company—we are a community that values diversity, equity, and inclusion. We believe in building a team that reflects the world we live in, embracing all backgrounds, identities, and experiences. Our commitment to these principles fosters a supportive environment where everyone has a voice, and every idea counts.

As a Recognized Leader In Third-party Logistics (3PL) With Over 30 Years Of Experience, We Are Dedicated To Improving Supply Chain Efficiencies Through Cutting-edge Technology And Exceptional People. Our Core Values— Accountability, Flexibility, Loyalty, Responsiveness, And Relationships —are The Foundation Of Our Success And Have Earned Us Numerous Accolades, Including

G75 Green Supply Chain Partners - Inbound Logistics

Top 3PL and Cold Storage Provider - Food Logistics

Top Workplaces – STL Post Dispatch

#10 Top Logistics Company – Transport Topics (Armada Sunset Holdings)

Most Trustworthy Companies – Newsweek (Armada)

#3 Top 3PL Provider – Inbound Logistics

If you’re passionate about logistics, thrive in a collaborative, fast-paced environment, and want to be part of a team that values your unique contributions, we want to hear from you. Join us, and let’s make logistics better—together.

Ready to Take the Next Step?

Apply now and become part of a team that’s driving the future of logistics.

📌 Customs Support (Nuevo Laredo)
🏢 Sunset Transportation
📍 Nuevo Laredo