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This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

The candidate will be responsible for managing specific Customer Process and Product Quality elements such as:

Continually building and strengthening relationships with key customers.

Driving superior customer engagement to win more business by participating in regular meetings, Monthly Executive Reviews, Internal reviews, and Quarterly Business Reviews.





Rapidly responding to customer requests.

Driving FPY/TPY/PRR and data improvements by using AI and collaborating internally/externally to grow our business and drive superior CX - measured by quarterly scorecards and weekly data reviews.

Using MFG process data and AI tools to drive overall MFG TPY/FPY Improvements.

Using MFG processes to encourage strong Quality and consistency across all sites: Pre-Stop Process, Manufacturing Closed Loop Process, Internal and External Audits, and MFG Site Scorecards.

Working with both the local and general Quality, Test, and Supplier Engineers to improve systems, products, and supplier quality against established targets and drive global initiatives.

Analyzing test logs, Failure Analysis reports, and supplier 8D reports to drive back MFG process improvements.

Creating Process mapping, pFMEA, yield targets, and on-going monitoring for assigned products from product introduction to product withdrawal.

Participating in Customer First Article Reports (FAI's) with the overall team.

Supporting customer requests and audit needs as required.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

📌 Global Manufacturing Quality Engineer -Continuous Improvements (Monterrey)
🏢 Lenovo
📍 Monterrey