Company Overview BLS International Services Ltd. is a globally trusted, AI & tech-enabled service provider to governments and citizens, with a legacy since 2005. It is world’s largest publicly listed Visa & Counselor services company, traded on India's major stock exchanges (BSE: 540073; BLS International offers a comprehensive range of service solutions encompassing outsourced visa processing, document verification, biometrics, attestation, passport services, e-visa solutions, end-to-end solutions in e-governance, digital and retail services. BLS International partners with over 46 client governments and operates across 100+ countries through 50,000+ centers, 9 global training hubs, and 8 general contact centers.

Guided by a continued focus on innovation, transparency, and service excellence, BLS International combines cutting-edge technology with robust operational processes to deliver the highest standards of data security and efficiency. Recognized for its proven track record and adherence to global standards, BLS International has been featured among Business Today's India's Most Valuable Companies, Forbes Asia's Best Under a Billion, Fortune India's ‘The Emerging 100’.



To explore more about BLS International’s global presence and comprehensive service offerings, visit .

Role - Operations Manager Experience in visa processing, consular services, outsourcing, or high-volume service centers is highly desirable. Must know Spanish language Visa application processes and documentation requirements.

Service level agreements (SLAs) and key performance indicators (KPIs) management. *Queue management, resource planning, and capacity optimization. *Compliance with data protection (e.g., Basic financial management — budgeting, cost control, and revenue reporting. Monitor daily operations to ensure adherence to quality, compliance, and client (embassy/consulate) expectations. *Leadership & Team Management *Lead and mentor multi-disciplinary teams, fostering a high-performance culture. *Identify training needs and oversee staff development programs.

Stakeholder

Management *Prepare and present regular operational, financial, and compliance reports. *Use data analytics to forecast demand and allocate resources effectively.

📌 Housing Business Operations Lead (Ciudad de México)
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📍 Ciudad de México