Intugo, in partnership with a foreign company specialized in healthcare technology and administrative services, is looking for you to become part of our team!

What you’ll do (Responsibilities):

- Handle inbound calls from patients and healthcare providers in a professional, empathetic, and courteous manner.

- Manage patient scheduling, including scheduling, rescheduling, and canceling medical appointments.

- Verify and update patient demographics, insurance details, and registration information with high accuracy.

- Document all interactions in electronic health record (EHR) systems while strictly complying with privacy and confidentiality regulations.

What we’re looking for (Requirements):

- Completed Bachelor’s degree in any field. (diploma/certificate required)





- Excellent verbal and written communication skills (Advanced/Conversational English).

- Strong ability to multitask and navigate multiple computer systems simultaneously.

- Previous experience in customer service, contact centers, or the healthcare sector is highly preferred.

Perks & Benefits:

- Base Gross Monthly Salary

- 30 days of Christmas bonus.

- Monthly food vouchers.

- Private Medical Insurance.

- All statutory law benefits

Sueldo: $19,000.00 - $19,500.00 al mes

Incentivos

- Estacionamiento de la empresa

- Estacionamiento gratuito

- Vales de despensa

Lugar de trabajo: Empleo presencial

📌 Patient Services Specialist (Guadalajara)
🏢 Intugo
📍 Guadalajara