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Risk Operations Associate, Partner Risk Operations (CDMX)

Stripe

Operations Mexico City Mexico Onsite Lead Full-Time Aug 26, 2026

What You'll Do

Investigate partner and merchant activity, identify relevant risks and facts, and take appropriate action based on established policies and sound judgment. Own complex cases from end to end, including research, decision-making, documentation, stakeholder communication, and follow-through. Serve as a subject matter expert for assigned operational processes and risk requirements.

What We're Looking For

1.5+ years of experience in risk operations, fraud prevention, investigations, disputes, chargebacks, financial intelligence, trust and safety, compliance, payments, or any related operational roles. Advanced conversational English fluency. Strong verbal and written communication skills.

What We Offer

Ability to work 100% in office, from Monday through Friday, from Stripe’s Mexico City office at Av. Paseo de la Reforma 180.

Key Skills & Technologies risk operationsfraud preventioninvestigationscompliancepaymentscommunicationcritical thinkingproblem-solvingattention to detail

Additional Information

Experience Level

Mid-Level

Job Language

English

Employment Type

Full-time

Work Mode

On-site

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📌 Risk Operations Associate, Partner Risk Operations (CDMX) (Ciudad de México)
🏢 Lato Jobs
📍 Ciudad de México