Deadline for Applications
September 13, 2026
Hardship Level (not applicable for home-based)
A (least hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate Type
Internship
Target Start Date
2026-09-21
Terms of Reference
Organizational context:
This internship offers a unique opportunity to gain practical experience in donor database management, CRM administration, fundraising operations and data analysis within UNHCR's Private Sector Partnerships (PSP) programme in Mexico.
The Individual Giving programme relies on accurate donor information, efficient payment processing, and high-quality data to support donor acquisition, retention and donor development activities. The intern will work closely with the Data Management team, contributing to the daily operation of Salesforce, Finhub and other fundraising platforms while supporting data quality, reporting and operational processes.
This position provides hands-on experience in CRM management, fundraising technologies, payment operations, donor segmentation,



and data governance within an international humanitarian organization.
The position:
We are looking for a proactive, detail-oriented, and analytical individual with a strong interest in data management, CRM systems, and fundraising operations.
The intern will support the Data Management team by ensuring data quality, maintaining donor records, supporting recurring donation processes, preparing donor segmentations and contributing to the operational efficiency of the Individual Giving programme.
Duties and responsibilities:
The intern will support the daily operation of the Individual Giving programme while contributing to the preparation and implementation of the CRM migration project from the local Salesforce instance to the Americas Regional Salesforce. Duties will include:
• Support the CRM migration project by documenting business processes, reviewing existing data structures, assisting with data mapping and migration activities, s

📌 DATABASE & CRM Intern (Ciudad de México)
🏢 UNHCR, the UN Refugee Agency
📍 Ciudad de México