Job Summary
f you have a passion for helping others and thrive in a fast paced, customer centric, troubleshooting & technical support environment we would like to talk with you We are currently seeing self-motivated, action-oriented individuals to join our Product Support team working with customers in the US & Canada supporting technical and functional inquires related to the OmniPod System.

The Product Support Specialist is an integral member of the Customer Experience team working directly with customers to provide an exceptional customer experience. This role is responsible for providing product support for Insulet’ OmniPod System (for insulin and injectable drugs). The specialist is the internal advocate for new and current customers needing technical assistance and/or product support related to their OmniPod System. The primary responsibility of the Product Support Specialist is to assist customers with troubleshooting and addressing technical questions by educating the caller on product functionality and usage.



The successful candidate will demonstrate a high degree of accountability, strong communication skills, a proven ability to troubleshoot and resolve product inquiries, and an analytical mindset.

Responsibilities:
If you have a passion for helping others and thrive in a fast paced, customer centric, troubleshooting & technical support environment we would like to talk with you We are currently seeing self-motivated, action-oriented individuals to join our Product Support team working with customers in the US & Canada supporting technical and functional inquires related to the OmniPod System.
The Product Support Specialist is an integral member of the Customer Experience team working directly with customers to provide an exceptional customer experience. This role is responsible for providing product support for Insulet’ OmniPod System (for insulin and injectable drugs). The specialist is the internal advocate for new and current customers needing techn

📌 Product Support Specialist (Guadalajara)
🏢 Insulet
📍 Guadalajara